Beginning Wednesday, June 25, smoke testing of our sanitary sewer lines will begin. No action is required from residents. More information can be found by clicking the "Sewer Smoke Testing" button on the home page. 

FAQ Topic: Utilities

What is a smoke test?

Smoke testing is the industry standard method of identifying sources of surface inflow to the sanitary sewer, which leads to reduced efficacy of local sewer treatment plants. A Smoke Test uses non-toxic smoke and high capacity blowers to blow smoke through the sanitary sewer lines. In the image below, a blower is placed on top … Continued

How Do I Find My New Garbage/Recycling Collection Day?

Beginning May 5, 2025, WastePro will be adopting a new route structure to better serve our residents. To locate your new service day and recycling week, click here. You can also click here to access a step-by-step tutorial on finding the information. Want a calendar view of the recycling weeks? Check out the links below. … Continued

Can plastic bags be recycled?

No, plastic bags cannot be recycled.  The recycling business is in constant flux right now, so the list of items that can be recycled can change.  To view the current list of items that can be recycled, click here.

When is the next bulk pick-up?

Bulk pick-up occurs once per quarter.  To view the current garbage, recycling, and bulk pick-up calendar, click here.

How to report storm water issue?

You can report the issue through our online portal: https://belmont-nc.proudcity.com/report-a-problem/, otherwise please contact our public works department at 704-825-0507 M-F 8AM – 5PM or 704-689-8716 on evening and weekends and someone will be able to assist you.

How to report a sewer backup?

You can report the issue through our online portal: https://belmont-nc.proudcity.com/report-a-problem/, otherwise please contact our public works department at 704-825-0507 M-F 8AM – 5PM or 704-689-8716 on evenings and weekends and someone will be able to assist you.

How to report a pipe or hydrant leak?

You can report the issue through our online portal: https://belmont-nc.proudcity.com/report-a-problem/, otherwise please contact our public works department at 704-825-0507 M-F 8AM – 5PM or 704-689-8716 on evening and weekends and someone will be able to assist you.

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