Where can I get a trash calendar magnet?
These magnets can be picked up at City Hall. They are currently located on the side of the drop box located next to the back door to City Hall.
FAQ Topic: Utilities
How do I notify someone that my trash or recycling wasn’t picked up?
The City of Belmont contracts with WastePro for solid waste and recycling services. If your trash or recycling bins were not emptied, please call WastePro at 704-839-7800 or submit on online ticket by clicking here.
When do you charge late fees?
We charge a $15.00 late fee on the 15th of each month for any accounts that aren’t paid in full by 5:00 PM. We also charge a $50.00 delinquency penalty on the 21st of each month at 5:00 PM.
What if I can’t pay my bill on time?
We offer an extension once per 6 months which you can receive by emailing customerservice@cityofbelmont.org or by calling us at 704-825-5586, option 4.
Is City Hall open yet?
All City services have moved to the new CityWorks facility located at 1401 E. Catawba Avenue and the building is now open to the public.
I suspect a neighbor might be stealing my water, what can I do?
You can purchase spigot locks at Lowes, Home Depot, or Amazon.
Do you do process bill adjustments for lawn watering or power washing?
No, we do not offer bill adjustment for lawn watering or power washing.
How do submit a request for a pool adjustment?
Please submit the start and stop meter readings and the date you filled your pool. We will adjust only the sewer portion of your bill. Please mailed this information to PO Box 431, Belmont, NC 28012 or email this information to customerservice@cityofbelmont.org
I had a water leak, can I get an adjustment made to my bill?
Yes. In order for us to process an adjustment on your account, please submit a copy of the repair receipt or invoice and we will adjust your water bill that has the highest amount due.
Can I pay my bill over the phone?
No, we can’t process payments by phone. We provide several different payment options. You can pay online using your debit/credit card, drop a check or money order in our drop boxes located behind City Hall, mail in your payment, or sign up for automatic draft. You can sign up for automatic draft on our website … Continued