Please submit the start and stop meter readings and the date you filled your pool. We will adjust only the sewer portion of your bill. Please mailed this information to PO Box 431, Belmont, NC 28012 or email this information to customerservice@cityofbelmont.org
Yes. In order for us to process an adjustment on your account, please submit a copy of the repair receipt or invoice and we will adjust your water bill that has the highest amount due.
No, we can’t process payments by phone. We provide several different payment options. You can pay online using your debit/credit card, drop a check or money order in our drop boxes located behind City Hall, mail in your payment, or sign up for automatic draft. You can sign up for automatic draft on our website … Continued
To view and print a copy of your water and sewer bill please log-in to our WaterSmart portal at www.belmont.watersmart.com
To check your water usage or set up leak alerts log-on to our WaterSmart portal at www.belmont.watersmart.com
No, we do not transfer accounts. If you’re moving from one address and wish to start service at another, please fill out a disconnection of service request form for your current address, then fill out a request for service for the new address. You can access these forms on our website by clicking here.
You can complete this process online. To start service please fill out the form located here. To stop service please fill out the form located here.
Your account number is located at the top of your water bill. Don’t forget to include the “-0” at the end when logging into your account at www.belmont.watersmart.com.
Our rates were increased in 2024 for the first time since 2019. For more information on our current rates visit our current rate schedule here. To read more information about the most recent water and sewer rate increase, click here.
The City of Belmont provides several payment options. You can pay online using your debit/credit card, drop a check or money order in our drop boxes located at CityWorks or City Hall, mail in your payment, or sign up for automatic draft by clicking here.
