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Where can I get a trash calendar magnet?

These magnets can be picked up at City Hall. They are currently located on the side of the drop box located next to the back door to City Hall.

How do I notify someone that my trash or recycling wasn't picked up?

The City of Belmont contracts with WastePro for solid waste and recycling services. If your trash or recycling bins were not emptied, please call WastePro at 704-839-7800 or submit on online ticket by clicking here.

When do you charge late fees?

We charge a $15.00 late fee on the 15th of each month for any accounts that aren’t paid in full by 5:00 PM. We also charge a $50.00 delinquency penalty on the 21st of each month at 5:00 PM.

What if I can’t pay my bill on time?

We offer an extension once per 6 months which you can receive by emailing customerservice@cityofbelmont.org or by calling us at 704-825-5586, option 4.

Is City Hall open yet?

All City services have moved to the new CityWorks facility located at 1401 E. Catawba Avenue and the building is now open to the public.

I suspect a neighbor might be stealing my water, what can I do?

You can purchase spigot locks at Lowes, Home Depot, or Amazon.

Do you do process bill adjustments for lawn watering or power washing?

No, we do not offer bill adjustment for lawn watering or power washing.

How do submit a request for a pool adjustment?

Please submit the start and stop meter readings and the date you filled your pool. We will adjust only the sewer portion of your bill. Please mailed this information to PO Box 431, Belmont, NC 28012 or email this information to customerservice@cityofbelmont.org

I had a water leak, can I get an adjustment made to my bill?

Yes. In order for us to process an adjustment on your account, please submit a copy of the repair receipt or invoice and we will adjust your water bill that has the highest amount due.

Can I pay my bill over the phone?

No, we can’t process payments by phone. We provide several different payment options. You can pay online using your debit/credit card, drop a check or money order in our drop boxes located behind City Hall, mail in your payment, or sign up for automatic draft. You can sign up for automatic draft on our website...

How can I get a copy of my bill?

To view and print a copy of your water and sewer bill please log-in to our WaterSmart portal at www.belmont.watersmart.com

How can I check my water usage?

To check your water usage or set up leak alerts log-on to our WaterSmart portal at www.belmont.watersmart.com

Can I transfer my water and sewer service to a new address?

No, we do not transfer accounts. If you’re moving from one address and wish to start service at another, please fill out a disconnection of service request form for your current address, then fill out a request for service for the new address. You can access these forms on our website by clicking here.

NC FarmID Registration

How do I start or stop water and sewer service?

You can complete this process online. To start service please fill out the form located here. To stop service please fill out the form located here.

How do I locate my account number?

Your account number is located at the top of your water bill. Don’t forget to include the “-0” at the end when logging into your account at www.belmont.watersmart.com.

Have the City of Belmont’s water and sewer rates increased?

Our rates were increased in 2024 for the first time since 2019. For more information on our current rates visit our current rate schedule here. To read more information about the most recent water and sewer rate increase, click here.

How can I pay my water bill?

The City of Belmont provides several payment options. You can pay online using your debit/credit card, drop a check or money order in our drop boxes located at CityWorks or City Hall, mail in your payment, or sign up for automatic draft by clicking here.

Rail Trail

The City of Belmont is working with the North Carolina Department of Transportation (NCDOT) to build a 10-foot greenway adjacent to the inactive railroad corridor that runs from downtown Belmont north to Belmont Abbey College that would provide a safe and convenient pedestrian and bicycle connection between downtown, the Sisters of Mercy, Belmont Abbey College, and...

Bike & Pedestrian

Description The City of Belmont is committed to planning for the bicycle and pedestrian needs of our residents and visitors. In addition to the projects and initiatives highlighted below, improvements are also contained within many of the projects identified on the Streets and Highways page. You can also find already constructed trails and paths on...

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