Could I have a leak that is causing extra water usage?
If you have an unexplained spike in your water usage or show continuous water flow, it may be an indication of a leak. Customer Service will be able to identify a leak based on your consumption profile and due to the alarms from the smart meter and will notify you immediately if a leak is identified.

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1. Why is the City upgrading my water meter?
2. How does the new system work?
3. What is the technology that reads my meter and sends it to the City? Is it safe?
4. How long will I be without water during installation?
5. Do I have to pay for my new meter?
6. Have the new meters been tested for accuracy?
7. Will my water bill increase?
8. Could I have a leak that is causing extra water usage?
9. Who can I talk to about my water bill?