How does the new system work?
The Advanced Metering Infrastructure (AMI) is made up of several “smart” components that communicate using wireless and radio frequency technology. Inside the meter box, a small radio is connected to the water meter that records and transmits a reading on hourly intervals to a collector. These data transmissions last only several milliseconds and are smaller data size than text. Several collectors will be located on existing water tanks and poles located throughout the City. The collector stores all the reads and sends batch uploads twice daily to the head-end software at City Hall.

Show All Answers

1. Why is the City upgrading my water meter?
2. How does the new system work?
3. What is the technology that reads my meter and sends it to the City? Is it safe?
4. How long will I be without water during installation?
5. Do I have to pay for my new meter?
6. Have the new meters been tested for accuracy?
7. Will my water bill increase?
8. Could I have a leak that is causing extra water usage?
9. Who can I talk to about my water bill?